As part of the ISO 9001:2015 Quality Management System (QMS) M Barnwell Services are required to gain service feedback from its customers.
To comply, a selection of customers were sent a multiple choice questionnaire. A £1 charity donation was provided for every completed questionnaire.
M Barnwell Services MD Mike Barnwell said: “I am delighted that so many of our customers have completed the questionnaire. With very little work they have helped raise £82 for Cancer Research UK. In 2019 I hope to double that amount.”
Customers can expect to receive the 2019 Questionnaire in September.